GDPR & Privacy Policy

DISCLAIMER PRIVACY POLICY

DKB Group bv, established at Diamantstraat 8/225

2200 Herentals, is responsible for the processing of personal data as shown in this privacy statement

Contact details
www.dkbgroup.be – www.dkbgroup.nl – www.dkbgroup.fr – www.dkbgroup.eu – www.dkbgroup.com

Diamantstraat 8/225

2200 Herentals +32483389551

BE0741602216

DKB Group bv Data Protection Officer can be reached via info@dkbgroup.be

Personal data that we process
DKB Group bv processes your personal data because you use our services and/or because you provide them to us yourself.

Below you will find an overview of the personal data that we process:
- First and last name
- Address data
- Telephone number
- E-mail address

This data is processed in
- Mail: sending newsletters
- Drupal: website/webshop

You enter your data in these systems because you gave explicit verbal permission for this in our store, created an account on our webshop, subscribed to our newsletter, filled in a form at events/competitions/... where the use of your data was explicitly stated. was mentioned on.

Special and/or sensitive personal data that we process
Our website and/or service does not intend to collect data about website visitors who are younger than 16 years old. Unless they have parental or guardian permission. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal data about a minor without this permission, please contact us at info@dkbgroup.be and we will delete this information.

For what purpose and on what basis we process personal data
DKB Group bv processes your personal data for the following purposes:
- Handling your payment
- Sending our newsletter and/or advertising brochure
- To be able to call or e-mail you if this is necessary to be able to carry out our services
- Inform you about changes to our services and products
- To deliver goods and services to you
- DKB Group bv analyzes your behavior on the website in order to improve the website and to tailor the range of products and services to your preferences.
- DKB Group bv also processes personal data if we are legally obliged to do so, such as data that we need for our tax return.

How long we keep personal data

DKB Group bv does not store your personal data for longer than is strictly necessary to achieve the purposes for which your data is collected. Since customers at DKB Group bv always receive an invoice that meets the legal standards of an official commercial document, the above-mentioned data, together with the related purchase, are kept for the legal period of 7 years determined by the Belgian state.

Sharing personal data with third parties
DKB Group bv only provides to third parties and only if this is necessary for the execution of our agreement with you or to comply with a legal obligation.

Cookies, or similar techniques, that we use
DKB Group bv uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. DKB Group bv uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work properly and to optimize it.

You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information that has previously been stored via the settings of your browser.

DKB Group uses Google Analytics.

View, modify or delete data
You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by DKB Group bv and you have the right to data portability. This means that you can submit a request to us to send the personal data we have about you in a computer file to you or another organization mentioned by you.
You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to info@dkbgroup.be.
To ensure that the request for access has been made by you, we ask you to send a copy of your proof of identity with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and national register number black in this copy. This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks.

How we protect personal data
DKB Group bv takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of misuse, please contact our customer service or via info@dkbgroup.be

Update: May 2022